AV Technician

1. Equipment Preparation & Warehouse Duties

• Prepare, test, and pack audio, lighting, LED, and video equipment for rental jobs.

• Conduct pre-deployment quality checks and basic configuration.

• Ensure correct labeling, cabling, and documentation.

• Assist with stock control, asset tagging, and maintenance reporting.

• Report damaged or missing equipment.

2. On-Site Installation

• Install audio systems (speakers, amplifiers, mixers, DSPs).

• Set up lighting systems (fixtures, DMX lines, controllers).

• Install LED screens, video walls, projectors, and screens.

• Run and manage signal, power, and control cabling safely.

• Follow rigging and safety procedures during setup.

3. Operation During Events

• Operate basic audio, lighting, or video systems as required.

• Monitor system performance and respond quickly to technical issues.

• Maintain professional conduct when dealing with clients and event teams.

4. Dismantling & Return

• Safely dismantle equipment after events.

• Check equipment condition before returning to warehouse.

• Ensure proper packing and documentation of returned items.

5. Maintenance & Technical Support

• Perform basic troubleshooting and fault diagnosis.

• Assist senior engineers with repairs and system testing.

• Maintain tools and personal equipment in good condition.

1. Equipment Preparation Accuracy

Objective: Ensure jobs leave the warehouse complete and correctly prepared.

Measured By:

• % of jobs dispatched without missing equipment

• Number of prep-related site issues

• Checklist compliance rate

Target:

• ≥ 98% jobs dispatched error-free

• Zero major missing-item incidents per quarter

2. On-Site Installation Quality

Objective: Install systems correctly, safely, and according to plan.

Measured By:

• Number of installation-related technical faults

• Cable management and neatness (supervisor score)

• Compliance with rigging and safety standards

Target:

• < 2 technical faults per quarter attributable to installation

• ≥ 90% supervisor quality score

3. Equipment Care & Asset Protection

Objective: Minimize damage and extend asset lifespan.

Measured By:

• Damage incidents linked to technician handling

• Proper packing compliance

• Reporting of faults before deployment

Target:

• Zero negligence-related damage

• 100% damaged equipment reported immediately

4. Event Performance & Troubleshooting

Objective: Maintain smooth operation during live events.

Measured By:

• Response time to issues on site

• Downtime during events

• Client/PM feedback

Target:

• Immediate response (<5 minutes for critical issues)

• Zero preventable system failures

5. Time Management & Efficiency

Weight: 10%

Objective: Complete tasks within allocated timeframes.

Measured By:

• Adherence to load-in/load-out schedule

• Prep time vs planned time

• Attendance and punctuality

Target:

• ≥ 95% punctual attendance

• Jobs completed within scheduled timeframe

6. Teamwork & Communication

Weight: 10%

Objective: Maintain professional collaboration.

Measured By:

• Supervisor feedback

• Peer feedback

• Communication clarity with PM and warehouse team

Target:

• ≥ 8/10 teamwork rating

7. Professional Conduct & Client Interaction

Weight: 5%

Objective: Represent the company professionally on site.

Measured By:

• Client feedback

• Dress code and behavior compliance

• No complaints from clients

Target:

• Zero client conduct complaints

8. Continuous Learning & Skill Development

Objective: Improve technical capability.

Measured By:

• Participation in internal training

• Certification progress

• Ability to handle more complex systems over time

• Basic understanding of audio, lighting, and video systems.

• Familiarity with DMX, signal flow, and power distribution.

• Ability to read basic technical drawings or equipment lists.

• Physically fit and able to lift equipment safely.

• Willingness to work flexible hours, including nights and weekends.

• Good teamwork and communication skills.

• Valid driving license (preferred).